Support

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  • Standards and Protocols

    Standards and protocols play a crucial role in establishing interoperability among diverse products, systems, within the electric vehicle (EV) ecosystem and the grid, with further development neede...

  • Business Models and Incentives

    EVs offer larger storage potential for households compared to home batteries,with capacities ranging from 60 to 80 kWh in Sweden's common electric cars,surpassing the typical 10 kWh capacity of ho...

  • Batteries

    Battery degradation in Vehicle-to-Grid (V2G) systems can impact theprofitability of V2G operations and is influenced by cyclic aging andcalendar aging. Cyclic aging, affected by factors like charg...

  • Regulations

    Legislation, regulations, and policy alignment needed for V2G implementation. Challenges requiring further investigation for V2G implementation. No direct legal obstacles to feeding electricity fr...

  • Why V2G

    Interest in Vehicle-to-Grid (V2G) technology has surged recently, with numerouspilot projects, academic studies, and industry initiatives underway. The potential for large-scale commercialization w...

  • Overview - Vehicle-to-Grid (V2G)

    Vehicle-to-Grid (V2G) technology operates by continuously analysing various factorssuch as real-time vehicle data, electricity market conditions, and user preferences todetermine optimal charging a...

  • Charging with Autocharge

    Most EVs with CCS connectors that support two-way vehicle data sharing are compatiable with Autocharge. If your vehicle supports Autocharge but you haven't activated it yet, the app prompts will gu...

  • How to automatically charge your Electric Vehicle with Autocharge

    Autocharge creates a seamless EV charging experience, eliminating the need for external devices like Apps or RFID cards for authentication. Introduction Autocharge is easy to use and enables a char...

  • How do I view my support tickets?

    To see your support tickets, you first have to press "Sign in" in the top right corner on www.helpdesk.chargepanel.comHere you type in your log-in credentials.Afterwards you press on your name in t...

  • How do I create a support ticket?

    If you want to create a support ticket, you go to www.helpdesk.chargepanel.comThen you press on "Submit a request" in the top right corner.Afterwards you will get a list with options and then you h...